At Recyclemart, we value your trust and are committed to protecting your
personal information. This Privacy Policy explains what data we collect,
how we use it, with whom we share it, and how we protect it.
By registering on our platform or using our services, you consent to the
practices described in this Policy.
1. Information We Collect
1.1 Personal Information (Provided by You)
- Full Name
- Mobile Number
- Email Address
- Home / Pickup Address
- Bank Account Details or UPI ID
- Profile Photo (Optional)
1.2 Automatically Collected Data
- Device Type, Model and OS
- IP Address and Browser Information
- App Usage and Session Analytics
- Location Data (with permission)
- Cookies and Tracking Technologies
1.3 Scrap and Transaction Data
- Material Categories Collected
- Weight of Scrap
- Pickup Dates and Locations
- Payment and Transaction Records
Aggregated scrap data may be used for analytics, research and reporting.
2. How We Use Your Information
2.1 Service Delivery
- Schedule and manage pickups
- Calculate and process payments
- Provide service updates
- Prevent fraud and verify identity
2.2 Communications
By registering on Recyclemart, you consent to receive SMS, Email,
WhatsApp and Push Notifications regarding:
- Pickup confirmations and reminders
- Payment notifications
- Promotional offers
- Feedback and review requests
2.3 Platform Improvement
- Analyse usage patterns
- Improve website and app experience
- Develop new services and features
3. What We Do NOT Do With Your Data
⚠ Recyclemart does NOT sell, rent, trade, digitize, inspect or
commercially exploit your personal information.
- We do not sell personal information.
- We do not inspect personal documents included in scrap.
- We do not access files stored on collected devices.
- We do not create commercial advertising profiles.
4. Scrap Data Sharing for Public Interest
Recyclemart may share anonymized and aggregated waste-management data
with government agencies, NGOs, researchers and academic institutions.
⚠ IMPORTANT: Personal information such as name, phone number,
address, email and payment details will NEVER be included in such reports.
5. Data Sharing With Service Partners
- Logistics and pickup partners
- Payment gateway providers
- SMS and OTP service providers
- Certified recycling partners
All partners are required to protect your information and use it only
for authorized purposes.
6. Data Security
- Encrypted data storage
- Role-based access controls
- Regular security reviews
- Industry-standard protection measures
While we take extensive precautions, no system can guarantee
absolute security.
7. Data Retention
Personal information is retained while your account remains active
and for any legally required retention period.
Account deletion requests may be sent to:
support@recyclemart.in
8. Your Rights
- Right to Access
- Right to Correction
- Right to Deletion
- Right to Withdraw Consent
Email support@recyclemart.in with subject:
Data Request
9. Cookies
We use cookies and similar technologies to improve website
performance, remember preferences and analyze usage.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically and notify users of
significant changes through the website, app or email.
12. Grievance Officer
Grievance Officer
Recyclemart Waste Management Private Limited
Chennai, Tamil Nadu, India
Email: support@recyclemart.in
Response Time: Within 30 Days
13. Contact Us
Recyclemart Waste Management Private Limited
Chennai, Tamil Nadu, India
Email: manikandan@recyclemart.in
Website: www.recyclemart.in